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Deliver 24/7 support with our Helpdesk software.
Kartra’s dashboard is more than just a service desk. Unlock comprehensive metrics for every facet of your marketing strategy in one place.
Billing support is always one of the busiest help departments: updating expired credit cards, issuing refunds, downloading invoices, canceling subscriptions, etc.
We know it, and you know it, too.
Luckily, Kartra Helpdesks can take some of that burden off your shoulders!
Kartra’s 256-bit encrypted, self-billing portal allows your customers to have access to their transaction history, update their credit cards, and manage their own billing needs. Rest assured, you will get notifications of every activity in case you need to step in.
Funnel tickets by department
Your content can be organized in categories and subcategories, so browsing through your Wiki is a breeze.
Easy to find
Kartra’s accurate keyword-matching algorithm will prompt the most relevant articles to every Wiki search. Your users will find exactly what they’re looking for, every time.
Related articles
Sometimes the first article won’t answer all your questions. Or perhaps you might want to dig a little deeper. Every article and search query will display related support material just in case.
Ratings
Let your users tell you if your support material is helpful. Mostly thumbs up? Keep going! Unhappy ratings? You have some work to do!
Introducing the Floating Support Button – a dynamic tool that adds an interactive touch to your website.
Configure a personalized welcome or sales message in a stylish floating bubble. Take control of when this message appears: instantly upon landing, after a few seconds, midway through scrolling – the choice is yours.
Kartra lets me build products, pages, and offers quickly. I’ve earned $24,000 since joining four months ago. It’s been a game changer!
Kartra helps me reach small businesses and make a difference. I own 3 BNI Chapters and my members passed $10 million in referrals last year!
I sent 204,000 emails with Kartra last month. Their deliverability is excellent and their all-in-one system is unmatched in the industry.