Kartra interface with customer support ticket
  • Funnel tickets by department

    Keep your tickets organized by department (technical support, billing support, sales support, etc.) so your specialized agents can react promptly to every inquiry.

  • Multi-agent collaboration

  • Integrated billing

  • Canned responses

  • Offline? They can leave a ticket

    Nobody can be available 24/7, but your customers still need support. If you happen to be offline when a chat request pops up, the system will redirect them to open a new helpdesk ticket.

  • Multi-agent real time chat

Kartra interface with Live chat support
Email sending response to support ticket

Plug in your desired support email address

Both for new and existing conversations

Much, much more convenient for your users!

Kartra interface showing analytics on helpdesks
Transaction list with options to download invoices and update billing information
Wiki section with different questions and rating system for each question
  • Funnel tickets by department

    Your content can be organized in categories and subcategories, so browsing through your Wiki is a breeze.

  • Easy to find

  • Related articles

  • Ratings

Webpage with pop-up support button
multiple page templates with helpdesk login

Stand alone page vs floating slide out

100% mobile optimized

Dark mode!