• Funnel tickets by department

    Keep your tickets organized by department (technical support, billing support, sales support, etc.) so your specialized agents can react promptly to every inquiry.

  • Multi-agent collaboration

  • Integrated billing

  • Canned responses

  • Offline? They can leave a ticket

    Nobody can be available 24/7, but your customers still need support. If you happen to be offline when a chat request pops up, the system will redirect them to open a new helpdesk ticket.

  • Multi-agent real time chat

Plug in your desired support email address

Both for new and existing conversations

Much, much more convenient for your users!

  • Funnel tickets by department

    Your content can be organized in categories and subcategories, so browsing through your Wiki is a breeze.

  • Easy to find

  • Related articles

  • Ratings

Stand alone page vs floating slide out

100% mobile optimized

Dark mode!