You can receive a full refund when you request it within 30 days of your first installment payment after trial. Use the help desk or send a message to firstname.lastname@example.org with your current account details and your request for a refund. Our Customer Support team will promptly take it from here. Please see our full billing policy for specific details.
Kartra payment system is PCI compliant, encrypted and secure. We do not store your credit card data, and all transactions are executed via secure 256-bit encrypted connections.
*Bandwidth is calculated based on file size of videos hosted and videos streamed using Kartra. On average (per YouTube) a 30 minute video in high definition at 30 fps equals 200 to 500 mb.